The program does not start recording automatically.
To enable automatic recording check Call Corder - Options
- Configuration - Advanced - Record incoming calls automatically.
Call Corder supports two kind of automatic recording:
- It will start automatic recording after the last ring. The
ring is considered the last one of there is 6 second pause
after the ring. This feature works in both COM port and TAPI
- It will also start recording when the handset attached to
the modem's "phone" socket is lifted. Note that
this only works in the COM port mode (and does not work in
the TAPI mode).
Several conditions must be met in order to allow for a second
type automatic recording. First of all, make sure that your
phone is attached to the modem's socket, not to the wall phone
jack. Secondly, not all modems can support handset position
If the feature does not work, please check the above conditions,
and change configuration if possible.
What is TAPI? How it is different
from COM port access?
During setup, the Call Corder provides with selection of one
of two modes: direct COM port access or standard TAPI
interface. Later you can change the mode in Properties ->
Telephone Device. TAPI stands for Telephony Applications
Programming Interface. Your selection is critical both for compatibility
and for troubleshooting.
In few words, the difference is as follows:
||Full support of all modem
||Modem is grabbed by the
Call Corder and is not available for other applications.
||Modem or telephony card
is easily shared between multiple applications.
||Most (yet not all) features
Direct COM port access
The direct COM port access allows full use of all modem
features. In case you decide to use this mode, it is critical
to specify your modem type correctly to let the program make
use of all its enhancements, because each modem type possesses
its own directive set (often incompatible with others). It is
true even for modems of one family (made with different revisions
of the same chipset)! There are tons of various different modems
in the world, thus the program often fails recognizing a rare
brand correctly. As a result, the program operation may fail.
Theoretically, one can avoid all these problems by using
Telephony Applications Programming Interface (TAPI) standard.
The idea of such an interface is not revolutionary but yet quite
smart. However, this interface implementation is yet far from
ideal. For example, faxing is not provided at all, voice operation
is quite unstable, etc. But - now a software needs not
to know about modems, phone sets, etc. (including ISDN, DSL,
and modem raiser cards)! TAPI will do everything to let a software
work with all hardware brands in the same way.
Unfortunately, all this is too theoretical and academic by
now. In practice, however, modems are often supplied with wrong
drivers, of these drivers operate wrong, or the OS itself is
wrong. For instance,
Windows 95 supports voice modems
only after installing Unimodem/V module you need to download
from Microsoft server.
Windows NT 4.0 does not support voice modems
Windows 98 has a complete set of drivers
and is the only OS of Windows family that operates normally
in TAPI mode (provided you install the right driver
Windows 2000 requires several updates
of voice mode drivers in comparison with '98, so voicing is
still in question here.
So if one mode does not work, select another at
Properties -> Telephone Device.
The good news for TAPI is that one great problem gets
resolved: sharing your modem between software applications.
Thus, in TAPI mode you can login to the Internet or get a FAX
via any other application - without exiting Advanced Call
Center (the direct COM access mode prevents other programs
from accessing your modem when Advanced Call Center is run).
Current versions of Call Corder doe not support the
following features in TAPI mode:
- Monitoring handset position
- Recording from your modem mic or via handset
- Playing back via modem speaker