Modem Tools System Requirements
- Windows 98, ME, NT4, 2000 or XP
- Caller ID capable voice modem or telephony device connected
to your telephone line*
- Call Display service from your telephone company recommended
- Sound card and connected speakers recommended
In order to be able to receive Caller ID information you have to
subscribe to a Call Display service from your telephone company.
The majority of voice modems supports Caller ID standard used in
the US, Canada, Australia and New Zealand. For the
United Kingdom, however, only a few brands include Caller
ID support. These brands include:
- 3Com / U.S. Robotics Message Modem
- Hayes Accura
If a US-manufactured voice modem is used in Canada we recommend
setting our software for "ETSI" Caller ID service
Recommended Telephony Hardware
For professional quality and a complete set of features we recommend
using one of the following telephony boards:
Note that telephony cards can only work in TAPI mode.
For home or small office use it is possible to use voice modems.
Voice modems can be used in either direct COM port or TAPI
mode, with COM port providing more complete access to these modems'
Virtually any voice modem is sufficient, whether it is an external
or internal one (while our software performs smoother with external
modems). Most modern modems support features necessary for answering
machine and Caller ID. There are, however, some modems that we have
specifically tested and found them working best with our software.
Our recommended modem brand list is below.
More information on telephony hardware